I've had a problem with the payment, what can I do?

Sometimes our service providers, PostFinance or Aduno will not accept payment with several credit cards. This happens because the system redirects to your own bank so you can identify yourself for security reasons. When communication can’t be established for some reason, our payment platform will proceed to cancel the operation as a security measure.

If this happens you can proceed with the payment via PayPal, without the need of having an account registered with them. In this case you should not find any problems at all and it will still be a safe and secure transaction.